close menu
This website uses cookies to store your accessibility preferences. No personal / identifying information is stored. More info.

Water & Sewer

Water and Sewer Connection Inspections
Please contact the Town office, at 804-443-3336, 24 hours in advance for inspections.

Pay Utility Bill

Utility Customer Portal

Customer Portal User Guide



Current Billing Date

Utility bills are due May 30

2024 Utility Billing Schedule

December 15 - February 14
Due Date: March 30
Cut-Off Date: April 10

February 15 - April 14
Due Date: May 30
Cut-Off Date: June 12

April 15 - June 14
Due Date: July 30
Cut-Off Date: August 7

June 15 - August 14
Due Date: September 30
Cut-Off Date: October 9

August 15 - October 14
Due Date: November 30
Cut-Off Date: December 11

October 15 - December 14 
Due Date: January 30
Cut-Off Date: February 12

Notice is hereby given that the Tappahannock Town Council heard public comments on and to proposed passage at a meeting of the Tappahannock Town Council held on Monday, June 8, 2020, at 6:30 p.m. at the Tappahannock Municipal Building, 915 Church Lane, amendments to the Tappahannock Town Code.

Pursuant to Sections 15.2-107 and 15.2-1427 of the Code of Virginia, as amended, to amend and re-enact Chapter 58 “Utilities” of the Tappahannock Town Code as follows:

Article II. Section 58-46. Water and Sewer Charges

  1. Water Charges – The charge for water on a two-month billing shall be an administrative charge, plus a charge based upon the amount of water passing through and recorded by the meter for the billing period, whether used or wasted as a result of leaks or neglect of the customer at the following rates:
  2. Inside of Town

                       Administrative Fee - $12.62

                       Usage Rate - $4.02 per 1,000 gallons

  1. Outside of Town

                       Administrative Fee - $20.11

                       Usage Rate - $6.03 per 1,000 gallons

  1. Sewer Charges – The charge for sewer on a two month billing shall be an administrative charge, plus a charge based on 100% of the amount of water passing through and recorded by the meter or the metered flow discharged by a sewerage pumping facility at the following rates.
  2. Inside of Town

                      Administrative Fee - $12.62

                      Usage Rate - $12.53 per 1,000 gallons

  1. Outside of Town

                       Administrative Fee – $20.11

                       Usage Rate - $18.80 per 1,000 gallons                   

Article II

Section 58-50 Bills

The Town of Tappahannock will assess a late fee for water and sewer bills effective September 1, 2022. A late fee of ten percent of the total outstanding balance will be added to the delinquent bills when payment is not received by 4:30 p.m. on the due date. Ten percent will be in addition to the amount due. All  payments received after 4:30 p.m. are processed as the next business day's receipt subject to the ten percent late fee, including online payments and drop box payments. Bills must be paid in full, including the late fee in order to prevent disconnection. 

Section 58-51 Reconnection Charge

A charge of $30.00 shall be assessed against any property owner or user of the Town water and/or sewer system for reconnecting such owner or user with the Town water and/or sewer system after the service has been cut off for nonpayment of water and/or sewerage bills.  This fee and all delinquent charges shall be collected by the Town Manager prior to reconnecting such owner or user with the Town water and/or sewer system.  A one-time waiver of the reconnection fee may be considered for customers who show no prior delinquent history.

A full copy of the ordinance is on file for public inspection in the office of the Town Manager at the Tappahannock Municipal Building 915 Church Lane, Tappahannock, Virginia.

Water & Sewer System Standards & Specifications Document
A comprehensive list of what is required for utility inspections. For questions, please contact Dennis Schools at dschools@tappahannock-va.gov or 804-761-8017.



Water System Cross Connection

URGENT ATTENTION REQUIRED QUESTIONNAIRE FOR WATER SYSTEM USER
Back Flow Prevention Program
Cross Connection and Backflow Information
Annual Drinking Water Quality Report 
Sample Picture of Vacuum Breaker

Contact Us

 For questions about your utility bill, please contact Tina Brock at tbrock@tappahannock-va.gov or call the town office at (804) 443-3336 Monday – Friday from 8:30 am to 4:30 p.m.