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Water & Sewer

Water and Sewer Connection Inspections
Please contact the Town office, at 804-443-3336, 24 hours in advance for inspections.

Pay Utility Bill

Utility Customer Portal

Customer Portal User Guide


Current Billing Date

Utility bills are due July 30, 2023.

2023 Utility Billing Schedule

April 15 - June 14

Due: July 30

June 15 - August 14

Due: September 30

August 15 - October 14

Due: November 30

October 15 - December 14

Due: January 30 

Notice is hereby given that the Tappahannock Town Council intends to hear public comments on and to proposed passage at a meeting of the Tappahannock Town Council to be held on Monday, June 8, 2020 at 6:30 p.m. at the Tappahannock Municipal Building, 915 Church Lane, amendments to the Tappahannock Town Code.

Pursuant to Sections 15.2-107 and 15.2-1427 of the Code of Virginia, as amended, to amend and re-enact Chapter 58 “Utilities” of the Tappahannock Town Code as follows:

Article II. Section 58-46. Water and Sewer Charges

  1. Water Charges – The charge for water on a two-month billing shall be an administrative charge, plus a charge based upon the amount of water passing through and recorded by the meter for the billing period, whether used or wasted as a result of leaks or neglect of the customer at the following rates:
  2. Inside of Town

                       Administrative Fee - $12.62

                       Usage Rate - $4.02 per 1,000 gallons

  1. Outside of Town

                       Administrative Fee - $20.11

                       Usage Rate - $6.03 per 1,000 gallons

  1. Sewer Charges – The charge for sewer on a two month billing shall be an administrative charge, plus a charge based on 100% of the amount of water passing through and recorded by the meter or the metered flow discharged by a sewerage pumping facility at the following rates.
  2. Inside of Town

                      Administrative Fee - $12.62

                      Usage Rate - $12.53 per 1,000 gallons

  1. Outside of Town

                       Administrative Fee – $20.11

                       Usage Rate - $18.80 per 1,000 gallons                   

Article II

Section 58-50 Bills

The Town of Tappahannock will assess a late fee for water and sewer bills effective September 1, 2022. A late fee of ten percent of the total outstanding balance will be added to the delinquent bills when payment is not received by 4:30 p.m. on the due date. Ten percent will be in addition to the amount due. All  payments received after 4:30 p.m. are processed as the next business day's receipt subject to the ten percent late fee, including online payments and drop box payments. Bills must be paid in full, including the late fee in order to prevent disconnection. 

Section 58-51 Reconnection Charge

A charge of $30.00 shall be assessed against any property owner or user of the Town water and/or sewer system for reconnecting such owner or user with the Town water and/or sewer system after the service has been cut off for nonpayment of water and/or sewerage bills.  This fee and all delinquent charges shall be collected by the Town Manager prior to reconnecting such owner or user with the Town water and/or sewer system.  A one-time waiver of the reconnection fee may be considered for customers who show no prior delinquent history.

A full copy of the ordinance is on file for public inspection in the office of the Town Manager at the Tappahannock Municipal Building 915 Church Lane, Tappahannock, Virginia.

Contact Us

 For questions about your utility bill, please contact Tina Brock at tbrock@tappahannock-va.gov or call the town office at (804) 443-3336 Monday – Friday from 8:30 am to 4:30 p.m.